About Us

Bill was Manager of Training and Development for Bob Evans Farms before founding Kibler & Associates in 2004. He was responsible for the development, production, and implementation of Bob Evans interactive computer-based training program, the Bob Evans Learning Place.

In 2002, Bob Evans assigned Bill the task of exploring the use of eLearning to deliver, track, and manage the training of the more than 63,000 new employees hired every year. Bill was charged with the construction, implementation, and administration of Bob Evans eLearning initiative. Today, the Bob Evans Learning Place has a full curriculum available to more than 50,000 active employees working in nearly 600 Bob Evans Restaurants, nationwide.

Since founding his own business, Bill has consulted with organizations that have a desire to improve their training through the use of technology. Besides having a unique background in hospitality and retail, he has consulted with manufacturers, universities, safety organizations, training businesses, and gaming businesses. Because of his extensive background in hiring, training, and retaining a diverse workforce in a high-turnover industry, Bill’s experience qualifies him to consult with a variety of businesses facing similar challenges.

“Training is training, compliance is compliance, and documentation is documentation,” says Kibler. “Every company in every type of industry is faced with the same challenges. To improve profitability, successful companies need to reduce training costs, reduce employee turnover, and improve employee competencies. At the same time, these companies can improve customer satisfaction levels by employing and retaining a well-trained staff.”

E learning benefits its users because the training is automated, more available and can be self-directed. It is more fun and more effective by building in accountability for the learner to pay attention and achieve competency through built-in knowledge checks. And for companies who provide an eLearning solution, the automation and reporting features provided by a Learning Management System will reduce the need for traditional documentation.

“Traditional training programs require tremendous amounts of time and resources. Printed materials are expensive to maintain and ship; Classroom instruction requires employees to travel and always present challenges with attendance and providing expert facilitation; One-on-one instruction always requires two people whereas online training is just an employee and a computer. When companies employ an effective solution, they not only reduce the amount of time and resources they spend training new employees, but their training is more effective.”

Besides having a history of hiring, training, and managing employees, Kibler was a classroom facilitator for Bob Evans management with expertise in Managing Employee Performance, Building Leadership Teams, Communicating with Employees, Interviewing, Hiring, and Employment Practices, Sexual Harassment, Diversity, Workplace safety, and more.

“Classroom instructors can not be replaced. But with a “blended” training program of technology and classroom, the computers can teach, test, and certify new employees on theories, policies, and procedures. With the time saved by using this technology, classroom facilitators can conduct shorter classes that are more engaging. Students who have pre-certified themselves by acquiring all the knowledge beforehand, can then attend fun, shortened classes that just practice the application of that knowledge.”